Managers and Instructors

The K2M Team

The K2M business team is skilled in combining lubrication expertise, instructional design/delivery and Internet technologies to provide you effective educational tools to support your sales and marketing goals.

Management Team

• Holly Fitzgerald – Business & Marketing Manager
• MJ Torkar – Content Development Director

Sales, Marketing, Service

• Sonya Coleman – Global Operations & Project Manager
• Joanne Junia – Customer Conference Center Manager

Instructors

• Donald Clason
• Roland Manejias
• Alan Ross
• Jerry Rutter
• Don Surbey

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Holly Fitzgerald

Business & Marketing Manager
Global

Holly has over 25 years’ experience in business planning and information technology in chemical industries. She is most recently responsible for spearheading the start up of Lubrizol's first two commercial business-to-business Web sites, Chevron and Lubrizol Express. With Chris Schmid, she founded Lubrizol K2M learning and educational marketing services business.

Holly has led numerous long-term business planning and visioning initiatives at Lubrizol. All of these initiatives have resulted in successful multi-million dollar implementations in the areas of IT, R&D and e-commerce.

During her career, Holly also has been responsible for product development and monitoring competitors' technology for the Energizer Battery Company, commercial management of Lubrizol’s North American warehouse network and definition of Lubrizol's technical architecture for SAP and the World Wide Web.

Holly earned a bachelors degree in chemistry from The College of Wooster,  a bachelors degree in computer science from Cleveland State University and an MBA in Marketing from The University of Phoenix.

• 28 years’ chemical industries experience
  • R&D
  • Competitive Intelligence
  • Business planning
  • Information technology
  • Marketing and sales
• Start-up Experience:
  • Lubrizol commercial business-to-business web sites
  • Lubrizol K2M
• Project Experience:
  • Numerous long-term business planning and visioning initiatives resulting in successful multi-million dollar implementations in the areas of IT, R&D and e-commerce.
• Education:
  • BA Chemistry, The College of Wooster, 1979
  • BS Computer Science, Cleveland State University, 1982
  • MBA Marketing, University of Phoenix Online, 2007

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MJ Torkar

Content Development Director
Global

MJ has 20 years of business, learning and design consulting experience. She spent a large portion of her career with Ernst & Young LLP where she managed the design, development and deployment of a variety of blended learning solutions for global clients across industries — from finance to pharmaceuticals.

MJ is highly proficient in the art and science of strategic planning and creative problem solving. She has a history of generating and facilitating innovative yet practical solutions to a variety of problems. She has directed learning strategy and product design sessions and has personally designed and developed courses/curriculum using a variety of modalities. These include but are not limited to; web-based training, multimedia-based training, distance-learning, reference documentation and instructor-led training.

MJ joined Lubrizol in 2003 as a learning consultant to help in the architecture and growth of the Lubrizol K2M learning and educational marketing services business. She spent the first part of her career with Lubrizol managing the infrastructure and operations of the K2M business. During this time she implemented two different Learning Management Systems and engineered several operational processes/procedures that improved efficiency, execution and results. She currently is responsible for managing the K2M content development and product expansion. A large part of her role is to consult with customers to create solutions that add value and help meet their training, marketing and business needs.

MJ earned a Bachelor degree from Miami University, Oxford Ohio where she majored in Visual Communication and Design with a concentration in Marketing.

• 8 years experience in the lubrication industry
• 15 years experience in adult learning design and development
• 18 years experience in project management
• 20+ years experience in visual communication and design
• Education: BFA Miami University, Oxford Ohio

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Sonya Coleman

Operations & Project Manager
Global

Sonya brings 18 years of customer service experience from a variety of service industries to Lubrizol K2M, as well as, PC troubleshooting and financial administration expertise. Sonya received her BSBA in Business Management and Human Resources from Myers University in 2004.

This background underpins her role as a manager for Lubrizol K2M where she helps customers from all over the world become comfortable learning online. Customer satisfaction is important to Sonya, as a result many K2M program graduates return for further studies.

Sonya joined Lubrizol in 2006 as the learning administrator to manage the day-to-day activities of the Lubrizol K2M online learning business. She spent the first part of her career with Lubrizol managing sales, customer service and the infrastructure of the K2M business. She currently is responsible for project management and managing the operations of the K2M business.

• 18 years customer service experience, 3 industries:
  • Education
  • Health Care
  • Service Stations
• Professional experience:
  • Operations Manager
  • Office Manager
  • Project Coordinator
• Education:
  • BSBA Business Management and Human Resources, Myers University, USA

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