Lube Essentials for Your Fast Lube Staff.

If you want to give your staff the knowledge to compete more effectively and improve customer satisfaction, then this is the seminar for them! The seminar provides participants with much more than just basic information. The session is packed with essential information and knowledge that they need to improve customer satisfaction and tips on how to apply their knowledge effectively.

Participants will learn:

• Understand the concept of additives in lubricating oils.
• Become aware of the different types of additives and their functions: detergents, dispersants, anti-wear, anti-oxidants, corrosion inhibitors, anti-foam, friction modifiers, viscosity modifiers, pour point depressants.
• Understand the process crude oil goes through to become a lubricating base oil.
• Become familiar with the different types of base oils used to make lubricants and their performance properties.
• Learn the various pieces of information on a bottle of motor oil and understand how to interpret them to your customer.
• Become familiar with viscosity grades, service symbols and performance categories associated with motor oils.
• Understand the main functions of different lubricants: motor oils, automatic transmission fluids, gear lubricants, and greases.

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